SISTEM INFORMASI HELPDESK TICKETING PADA PT. BANK MEGA Tbk. Jurnal Ilmiah Matrik, [S. l.], v. 22, n. 2, p. 201–207, 2020. DOI: 10.33557/jurnalmatrik.v22i2.868. Disponível em: https://journal.binadarma.ac.id/index.php/jurnalmatrik/article/view/868. Acesso em: 11 jul. 2025.