Pengaruh Kompetensi dan Job satisfaction Terhadap Employee Engagament di PT Semen Baturaja Palembang
Abstract
Employee engagement is an essential factor affecting the performance and success of an organization. This survey investigates the effect of competence and job satisfaction on Employee engagement at PT Semen Baturaja Palembang. The research sample consisted of 98 employees who worked at PT Semen Baturaja Palembang. The instrument used in this study is a structured questionnaire that measures competency levels, job satisfaction, and employee engagement. The data collected was analyzed using a double linear technique with the help of the SmartPLS 3 application. The results showed that competency and job satisfaction had a significant effect on the level of Employee engagement by 55.3%. The conclusions of this study provide a deeper understanding of the factors that can increase Employee engagement in the workplace, thereby helping organizations develop effective human resource management strategies and improve overall performance.
Keywords: Competence, Job satisfaction, Employee Engagement
Abstrak
Employee engagement merupakan faktor penting yang mempengaruhi kinerja dan kesuksesan suatu organisasi. Penelitian survei ini bertujuan untuk menginvestigasi pengaruh kompetensi dan job satisfaction terhadap tingkat Employee engagement di PT Semen Baturaja Palembang. Sampel penelitian terdiri dari 98 karyawan yang bekerja di PT Semen Baturaja Palembang. Instrumen yang digunakan dalam penelitian ini adalah kuesioner terstruktur yang mengukur tingkat kompetensi, job satisfaction, dan employee engagement. Data yang dikumpulkan dianalisis menggunakan teknik linear ganda dengan bantuan aplikasi SmartPLS 3. Hasil penelitian menunjukkan bahwa kompetensi dan job satisfaction berpengaruh signifikan terhadap tingkat Employee engagement sebesar 55.3%. Kesimpulan dari penelitian ini memberikan pemahaman lebih mendalam tentang faktor-faktor yang dapat meningkatkan Employee engagement di tempat kerja, sehingga dapat membantu organisasi dalam mengembangkan strategi manajemen sumber daya manusia yang efektif dan meningkatkan kinerja secara keseluruhan.
Kata kunci: Kompetensi, Job satisfaction, Employee Engagament
References
Ahmed, I., Nawaz, M. M., Ali, G., & Islam, T. (2015). Article information :Perceived organizational support and its outcomes. Management Research Review, 8(6), 627–639. https://doi.org/10.1108/MRR-09-2013-0220
Akingbola, K., & Berg, H. A. van den. (2019). Antecedents, consequences, and context of Employee engagement in nonprofit organizations. Review of Public Personnel Administration, 39(1), 46–74. https://doi.org/10.1177/0734371X16684910
AM, M. A., Helmi, S., Kassymova, G. K., Retnawati, H., Hadi, S., & Istiyono, E. (2022). Effect of job satisfaction on service quality mediated by lecturer performance at state universities. Materials of International Practical Internet Conference “Challenges of Science,” V, 62–71. https://doi.org/10.31643/2022.08
Astarina, I., Budiyanto, & Agustedi. (2021). The rule of competence, compensation, and workshop on employee performance mediated by prime service of public health service. Accounting, 7(1), 65–74. https://doi.org/10.5267/j.ac.2020.10.013
Bashir, M., Wright, B. E., & Hassan, S. (2021). The interactive influence of public service motivation, perceived reward equity, and prosocial impact on employee engagement: a panel study in Pakistan. Public Management Review, 00(00), 1–25. https://doi.org/10.1080/14719037.2021.2013069
Creswell, J. W. (2012). Educational research: Planning, conducting, and evaluating quantitative and qualitative research. In Pearson. PEARSON.
Dam, S. M., & Dam, T. C. (2021). Relationships between service quality, brand image, customer satisfaction, and customer loyalty. Journal of Asian Finance, Economics and Business, 8(3), 585–593. https://doi.org/10.13106/jafeb.2021.vol8.no3.0585
Esthi, R. B., Dan, & Savhira, I. (2020). The influence of training and discipline on employee performance in PT. Y-tech Autoparts Indonesia. Journal of Reseacrh in Business, Economics, and Education, 1(2), 101–108. https://www.neliti.com/id/publications/322985/the-influence-of-training-and-discipline-on-employee-performance-in-pt-y-tech-au
Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268–279. https://doi.org/10.1037/0021-9010.87.2.268
Helmi, S., Suyanto, M., Effendi, M. I., Hidayat, A., & Mustafa, Z. (2022). The influence of internal marketing on internal service quality mediated by job satisfaction and employee loyalty. Journal of Economics and Sustainable Development, 13(6), 63–69. https://doi.org/10.7176/jesd/13-6-09
Iskuntianti, N. D., Faisal, M. A., Naimah, J., & Sanjaya, V. F. (2020). The influence of brand image, lifestyle, and product quality on purchasing decisions. Journal of Business Management Review, 1(6), 436–448. https://doi.org/10.47153/jbmr16.752020
Jeon, L., Buettner, C. K., Grant, A. A., & Lang, S. N. (2019). Early childhood teachers’ stress and children’s social, emotional, and behavioral functioning. Journal of Applied Developmental Psychology, 61(February), 21–32. https://doi.org/10.1016/j.appdev.2018.02.002
Jimam, N. S., Ahmad, S., & Ismail, N. E. (2019). Psychometric classical theory test and item response theory validation of patients’ knowledge, attitudes and practices of uncomplicated malaria instrument. Journal of Young Pharmacists, 11(2), 186–191. https://doi.org/10.5530/jyp.2019.11.39
Kim, K. Y., Eisenberger, R., & Baik, K. (2016). Perceived organizational support and affective organizational commitment: Moderating influence of perceived organizational competence. Journal of Organizational Behavior, 37(Special Isseu), 558–583. https://doi.org/10.1002/job
Nguyen, P. T., Yandi, A., & Mahaputra, M. R. (2020). Factors that influence employee performance: Motivation, leadership, environment, culture organization, work achievement, competence and compensation (a study of human resource management literature studies). DIJDBM: Dinasti International Journal Business Management, 1(4), 645–662. https://doi.org/10.31933/DIJDBM
Purwanto, A., & Sudargini, Y. (2021). Partial least squares structural squation modeling (PLS-SEM) analysis for social and management research: A literature review. Journal of Industrial Engineering & Management Research, 2(4), 114–123.
Setyadi, B., Helmi, S., Ismail, S., & Mohamad, S. (2022). The effect of internal marketing of islamic banks in palembang city on the quality of customer service with job satisfaction as a mediator. Ikonomika : Jurnal Ekonomi Dan Bisnis Islam, 7(1), 57–74. https://doi.org/https://doi.org/10.24042/febi.v7i1.13703
Setyadi, B., Helmi, S., & Mohamad, S. I. bin S. (2023). Customer satisfaction mediates the influence of service quality on customer loyalty in islamic banks. International Journal of Islamic Business and Economics (IJIBEC), 7(1), 25–36. https://doi.org/10.28918/ijibec.v7i1.6924
Shih, W., & Montes, J. N. (2022). The individualization of erp in smes for sustainable development. International Journal of Small and Medium Enterprises, 5(1), 1–13. https://doi.org/10.46281/ijsmes.v5i1.1586
Shuck, B., & Herd, A. M. (2012). Employee engagement and leadership: Exploring the convergence of two frameworks and implications for leadership development in hrd. Human Resource Development Review, 11(2), 156–181. https://doi.org/10.1177/1534484312438211
Smets, W., & Struyven, K. (2020). A teachers’ professional development programme to implement differentiated instruction in secondary education: How far do teachers reach? Cogent Education, 7(1). https://doi.org/10.1080/2331186X.2020.1742273
Tran, X., Dauchez, C., & Szemik, A. M. (2013). Hotel brand personality and brand quality. Journal of Vacation Marketing, 19(4), 329–341. https://doi.org/10.1177/1356766713481218
Wangsajaya, Y., Zarlis, M., & ... (2022). Konsep Optimasi Model Pengukuran Layanan POLRI Dengan Motode SEM dan Clustering. Jurnal Informatika Kaputama (JIK), 6(3), 1–9. http://www.jurnal.kaputama.ac.id/index.php/SENATIKA/article/view/1130%0Ahttp://www.jurnal.kaputama.ac.id/index.php/SENATIKA/article/download/1130/754
Copyright Disclaimer
Copyright for this article is retained by the author(s), with first publication rights granted to the journal.
pdf : 319 times
Copyright (c) 2023 Karmila Utari, Bakti Setyadi, Sulaiman Helmi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
MBIA Universitas Bina Darma Jalan Jend. A. Yani 13 Ulu Palembang
MBIA by http://journal.binadarma.ac.id/index.php/mbia is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.